INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

What are your payment options?

Once you've submitted your order form, we will send you a formal quote.  If you accept the quote, you'll be prompted to complete payment via credit card or e-transfer through our payment portal.

What's your turnaround time?

Our standard turnaround time for wholesale orders is 7-10 business days, however, this may vary depending on the time of the year, our current production capacity and your order size.  However, on your custom quote you'll be given a order timeline that will reflect the aforementioned conditions.

How can I return a defective item?

If you have any issues with our products please contact us using our contact form or by emailing us at [email protected].

Where can I find your privacy policy?

Our shipping policy can be found at https://torontoprintsonline.com/privacy-policy

Where can I find your refund policy?

You can find our refund policy at https://torontoprintsonline.com/refund-policy

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS